AMC And Per Call Services For IT Stability
Today most of our business operations are dependent on our IT Infrastructure and its very important keep your IT Infrastructure in perfect working order.
ETSC has been providing annual maintainence contracts and post warranty support to its customers for past more than 30 years on IT infrastructure.
AMC Services To Keep Your IT Running
ETSC is one of the leading AMC service provide in the country. With over 30 years of experience and alliance with all major brands, we are fully equipped and willing to provide you IT support and maintenence whenever you need.
- Preventative maintenance – periodic checks for system health , antivirus updations,, Security Fixes, Patches, Service Packs
- Quick responses through helpdesk
- Protecting from hackers, Trojans and viruses with Firewall protection
- Remote support for quick resolution of problems through qualified and experienced engineers
- Genuine parts in case of hard failures
- Comprehessive( Services with parts ) or non comprehensive ( Services only )
- Network Troubleshooting Services based on Internet
- 24x7 call logging
- Onsite, Carry in , Remote support , Tele- Support,Mail Support, Chat support
- Onsite, Carry in , Remote support , Tele- Support,Mail Support, Chat support
- Fixed annual rate to allow easy budgeting
Post Warranty Carepacks
- Unify your contacts’ data
- Track sales and marketing communication
- Automate data entry
- Identify the best leads
- Run targeted campaigns
On demand Maintenance services
For those customers who do not want to opt for AMC or Carepacs ; we have On demand services as per following tariff rates :-
| Item | On-site | Off-site |
|---|---|---|
| Desktops | 500 | 300 |
| Laptops | 1000 | 500 |
| Servers | 2000 | NA |
| OS Installations (desktop/Laptop) | 500 | 300 |
| OS Installation Server ( Licensed O/s to be provided by customer) | 1000 | 2000 |
| Firewall | 5000 | NA |
| Router | 1000 | NA |